Nov 10
Ticketing - dedicated subcategory "unlock backend"
In /manage/settings/support/
after choosing the first category
"rejection, generation error, unlocking back office"
it would be more appropriate for the "subcategory" to include:
ex: "App Approved - Backoffice Unlock Requested"
(this new option could be added after the last choice in the image. WARING - img with italian language ):
Pending